Dates
We use the format DD Mon YYYY for dates, for example 31 Jan 2021.
Capitalisation
We capitalise pricing tiers and space titles
✅ Enterprise tier, Medium space
We do not capitalise elements or features
🚫 content model, space, entry, custom roles and permissions
We don’t capitalise random words in the middle of sentences.
🚫 Contentful web app, app framework, Contentful marketplace
Tense
Present tense should also be used to describe product behavior. Avoid using the future tense to imply that actions should be done at a later time.
Past tense should also be avoided unless necessary to the context.
Contractions
To make a sentence more scannable, use contractions when possible. Note that in some cases the words can have more emphasis when they are not contracted (Cannot has greater emphasis than Can't).